Platform updates

Easily add users who’ve messaged you through Instagram Direct to your chatbot audience. From there, you can keep the conversation going with targeted automated flows.

In your course “Students” tab, you can send emails to your students with direct links to their accounts — no login credentials required. You can also use these links to quickly access your student accounts for resolving technical issues. Once you log in, your student will be automatically logged out to avoid any access conflicts.

On your bot management dashboard, you can now manually switch your Instagram chatbot to a new simplified login method. This allows you to access your chatbot directly through your Instagram account without linking your Facebook Business Page.

Now, you can use a new "Course" filter condition in your course-related flows. It includes six student statuses under "Course study" and "Course completion" categories. This enables you to segment students more precisely and deliver highly personalized messages throughout their learning journey.

You can now add private notes to your conversations using the new “Add Note” option in the “Action” element. To give you an idea, you can leave comments for your support team — this can be a brief recap of your conversation with a subscriber right after the “AI Step” element.

Students can now switch their account language to Arabic right on the welcome page or later in their account settings. With this update, you can enhance your course accessibility and reach a wider international audience.

GPT-4.5, the latest and most advanced OpenAI model, is now available in the "AI Step" flow element. Just add your OpenAI token to start using GPT-4.5 for more engaging conversations and highly accurate responses.

The new “History” tab now gives you a complete log of all actions with files and folders across your CRM system, courses, websites, and pop-ups. Track uploads, moves, renames, deletions, and creations — all in one place. You can also see who took an action and when, with filters available by event type and date.

Respond to individual comments within organized threads with a dedicated chat interface. You can edit or delete comments, see how many replies a thread includes in your deal history, and use basic text formatting.

You can now create filters based on array variables. For instance, you can check if an order includes a product with a specific discount. Your condition will be met if at least one array object matches your selected criteria.

The “AI Step” element in chatbot flows now supports new models, including GPT-4.1, GPT-4.1 mini, and GPT-4.1 nano. These models deliver highly relevant responses while keeping usage costs lower.

UTM parameters are now automatically passed to your chatbot audience when users subscribe through "Chatbots" or "Socials" widgets, as well as via buttons and subscription or payment forms on your website. To pass Client ID and Session ID, add utm_clientid and utm_sessionid fields under your "Audience" tab.

With our AI-powered pop-up builder, you can now effortlessly create fully functional pop-ups in no time. Simply select your language, enter a prompt, and receive a pop-up layout with the structure, features, and text ready to be customized for your project.

You can now create custom folders in your "Flows" tab and arrange them in a way that suits your workflow. By default, all flows are categorized into "System" and "Unsorted" folders.​

For multi-page websites, you can replace a floating cart icon with one embedded in your website header. In desktop mode, you can place it anywhere within the header. However, in mobile mode, it will appear opposite your website menu.

Set a minimum amount of time that a student needs to spend on your lesson before they can mark it as completed or submit homework. Exiting this lesson page will reset the timer, requiring them to start over.

In the new “Product settings” tab, you can now add integration fields and use them to pass data to payment systems and other platforms. These fields apply to all your products and are not visible to customers on your product cards.

When creating promo codes, you can make them available only to students who have completed certain courses or type in the email addresses of those eligible to use them.

When copying a lesson, test, or certificate from one course to another, you can now select a section to place it in. Your copied element will automatically appear at the end of your selected section.

A new, handy button allows you to manually launch chatbot flows directly from your chat sidebar. Now when you view deals in the CRM system that were created through your chatbot, you can initiate flows without switching to the “Conversations” tab.

You can now switch between different chatbot flows directly within our chatbot builder. To do this, use the handy dropdown menu in the upper left corner.

Enhance your “Image” and “Gallery” widgets with free images and photos from the built-in Unsplash photo gallery. To add an image, enter your search query and select it from the available options. It will also be automatically saved to the file manager.

Your chatbot can now reply within group topics where it was triggered and respond to specific messages using Telegram replies. You can also see which topics users interact with to get more context for their requests.

The WebDS™ team developed a plugin for Joomla-powered websites. Now you can incorporate live chats to enhance real-time interactions with your website visitors, drive conversions, and deliver quality customer support.

Add buttons with links to external resources to your WhatsApp chatbot’s free-form messages. You can add one clickable button per message.

On multi-page websites, you can remove extra columns from headers and adjust them in every row individually. Columns will automatically stretch to fit the full row width. You can also customize their width however you want.

Connecting a new chatbot to Instagram Direct is now simpler than ever. You don’t need to navigate through your Facebook settings anymore — just follow the step-by-step prompts in the pop-up window. Select an account type, grant permissions, and watch your chatbot do all the hard work for you!

Now you can customize bio link page buttons with effects like transparency, shade, and color change. The "Button" widget also supports static and hover effects, like bounce, shake, shine, increase, and more.

You can now set a single font for all pop-up text elements, including headings, buttons, placeholders, and more. Select a font from the list to make your pop-up design more consistent and visually appealing.

You can create nested URLs that are up to three levels deep. For instance, site.com/category/subcategory. This will help you streamline your website structure, simplify navigation, and boost SEO.