Statistics and Audience

Last Updated: 03.05.2025

As users interact with the chatbot in different ways, they become part of its audience, and their data is stored accordingly. Analyzing and managing subscribers allows you to optimize your chatbot to increase conversion rates and improve the user experience.

Last Updated: 03.05.2025

With chatbot variables, you can save and store subscriber data and use them to personalize your chatbot communication.

Last Updated: 03.05.2025

Using variables and tags, you can organize and store all the necessary subscriber information, including their orders and preferences, to personalize interactions with each subscriber or a group of subscribers based on specific filter criteria.

Last Updated: 03.05.2025

You can attach tags to your subscribers when they click on the necessary button or go through a certain flow branch scenario. As a result, you can filter your subscribers based on a particular tag and send them a message. Let's take a look at how to work with tags.

Last Updated: 03.05.2025

You can add variables with different types of data to your chatbot audience and use that data to filter your subscribers and send personalized messages.

Last Updated: 03.05.2025

In your chatbot settings, you can add global variables. With their help, you will be able to use messages with predefined values common to all subscribers. For example, the name and address of your company, links to groups in social networks, or the name of a manager.

Last Updated: 03.05.2025

You can automatically transfer new subscriber data and move your chatbot’s existing audience to a contact list in the CRM system.

Last Updated: 03.05.2025

With SendPulse, you can create and add a signup widget to your website. This way, site visitors will be able to subscribe to your chatbots.

Last Updated: 03.05.2025

If you don’t have access to your website’s source code or want to separate the scripts related to tracking and marketing, you can add your chatbot subscription widget code using Google Tag Manager.

Last Updated: 03.05.2025

Integrating SendPulse with messengers allows you to transfer custom variables to your SendPulse account when someone subscribes via a widget or following a link. With the help of this functionality, you can pass values ​​for existing variables in the Audience tab of the chatbot.

Last Updated: 03.05.2025

With the help of Conversations, you have access to chats from your chatbots directly from your SendPulse account — in the browser version or through the application on your smartphone. Here, you can reply to messages from subscribers from all of the chatbots you have connected.

Last Updated: 03.05.2025

Let's talk about the principles implemented to charge you based on your number of chatbot subscribers.

Last Updated: 03.05.2025

You can always track how many users interacted with certain chatbot elements and received particular messages or how many users clicked specific buttons in your chatbot flows. You can view graphs and data summaries for specific periods to analyze the necessary information for each chatbot scenario individually.