Getting Started
How to get started with no-code chatbot development
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Chatbot builder basics
Last Updated: 02.05.2025
Chatbots help automate responses to common questions, collect contact information, handle customer requests, and guide users through the ordering process. Once set up, your chatbot works 24/7, saving you time and making your business more efficient.
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How to work with the chatbot flow builder
Last Updated: 09.09.2024
With SendPulse, you can create automated chatbot flows that will be triggered by a user action or keyword and answer customers’ questions or collect user information according to a predefined scenario.
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Tips on chatbot flow design
Last Updated: 02.05.2025
Chatbots make it easier for businesses to automate workflows, personalize every customer interaction, and lighten employees’ workload. Thanks to chatbot builders, you can create a chatbot using ready-made elements and run automated flows without any coding.
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How to customize your chatbot
Last Updated: 15.01.2024
To make your bot send notifications, track conversions, show suggestions, and display greetings and menus, you can use customizable options. For example, global variables and tags will help you personalize messages, while webhooks and integrations will give you the ability to share data with other services.
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How to create a chatbot flow using a template
Last Updated: 27.12.2024
Chatbot flows help optimize your time, automate communications, and simplify the process of solving customer issues. With SendPulse, you can use chatbot flows in your everyday business routine — from processing customer requests to providing your services with the help of AI.
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How to generate a chatbot flow using OpenAI
Last Updated: 27.12.2024
With OpenAI and SendPulse, you can speed up your chatbot content development process and cut the time you need to produce text content. You can also automate repetitive tasks, like creating template messages.
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How to copy a chatbot flow scenario
Last Updated: 22.06.2024
You can copy a flow to another messaging platform, within the same messaging platform, or within the same chatbot.
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How to manage chatbots
Last Updated: 27.12.2024
In this section you can learn how to manage chatbots: disconnect pages, unlink an account and refresh permissions. Also, we’ll show you how to enable new pages from your linked account or link a new account after unlinking your previous account.
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